| Business Hours |
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Monday to Saturday 09:00 17:00
Sunday Closed (Pick up on Request - Additional Fee of $200.00)
Statutory Holidays - Closed
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| Convenience Kits |
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Additional Charge: $65.00 per Person
Per Person Set:
Comforter, Pillow & Pillow Case, Set of Sheets, Face Cloths, Hand Towels, Bath Towels, Dishes, Cutlery, Set of Pots, Frying Pan, Bowls, Cooking Utensils, Coffee Maker, Glassware
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| Driver Rental Requirements |
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Minimum Age 25 for all Motor Homes
Minimum Age 20 Years for Van Conversion & Trucks
The driver must have a valid credit card in his name.
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| Insurance Terms |
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Public Liability Insurance
We maintain liability insurance coverage on all rental vehicles to a maximum of $5.000.000 for all vehicles for any bodily injury and property damage liability claim brought by a third party (other than a passenger) against the customer (and any other driver listed in the rental contract) as a result of the operation or use of their rental vehicles. This basic public liability coverage is included in all rental rates. All coverage and waivers are subject to the express terms of the rental contract. A deposit of $5000.00 is required.
Customer Responsibility
With PLI In the event of loss or damage to vehicle while on rent, whether or not due to the fault of customer, customer's responsibility for direct and accidental loss (including theft and vandalism) or damage to the vehicle is unlimited. That is, customer is responsible for all loss or damage.
Optional CDW & VIP Insurance Protection
CDW Insurance $15.00 per Day
With CDW, the customer's responsibility for accidental damage, theft and vandalism (police report is required) to the vehicle is reduced to $500.00 per occurrence (Off Road $2500.00). A security deposit of $500.00 is required.
CDW Insurance $20.00 per Day
With CDW, the customer's responsibility for accidental damage, theft and vandalism (police report is required) to the vehicle is reduced to $300.00 per occurrence (Off Road $1000.00). A security deposit of $300.00 is required.
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| Language |
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Multi-Lingual Rental Agents
English, German, French, Spanish
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| Luggage Storage |
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Additional luggage may be stored at the rental station at your own risk
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| Mileage Charges |
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Additional Mileage per Km $0.29.
100 Km Mileage Packages $25.00 each
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| Minimum Rental |
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Premier Units = 7 Days during High Season.
Economy Units = 14 Days during High Season
Off Season = 5 Days
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| Northern Charges |
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Driving to Alaska, to Northern BC - Alaska Highway North of Fort St. John or the Steward Cassiar Highway, to the Yukon Territory and to the Northwest Territories are considered Northern Rentals. A mandatory one-time preparation/insurance fee of $400.00 for Premier Units and $300.00 for Economy Units are applying. The fee does not apply for all rentals originating in Alaska or the Yukon Territory. If you drive into these areas without permission your insurance coverage may be void. In case of an accident customers are responsible for all fees.
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| One Way Rental |
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Are available.
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| Preparation Fee |
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Mandatory One-Time-Charge: $60.00 per Rental
The fee includes transfers from / to rental center, propane gas supply, toilet chemicals, cleaning items.
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| Pets |
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Sorry no pets are allowed
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| Rates |
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All published rates are available with advance reservation only.
Locally advertised rates may be higher.
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| Rental Equipment |
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Most rental center are providing the following items for rent and at a additional cost: Mountain Bikes, Bike Carrier, Child Seats, Booster Seats, Toaster, Lawn Chairs, inflatable Canoes or Kayaks, Snow Chains etc. Advance reservation is highly recommended. You may rent these items also at local outdoor supply stores.
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| Security Deposit |
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With Standard Insurance $5000.00
With Optional CDW Insurance $500.00 / $300.00 Accepted form of payment: Credit Cards, Traveler Check or Cash. Credit card deposits may be processed at the time of pick up. Please Note: the primary renter will need to present a credit card.
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| Smoking |
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All units are strictly non-smoking. If you smoke in the unit a cleaning fee may apply upon return of the unit.
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| Transfers - General |
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Transfers are available from/to Airport locations
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Transfers - Pick up
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Between 09:00 15:00
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| Transfers - Return |
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Drop off between 09:00 11:00
A return transfer either to the hotel or the airport will be provided
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| Travel Restriction |
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Mexico, Death Valley, New York City, Non-Public Roads, Gravel Roads.
Travel to Alaska, the Yukon and the Northwest Territories is restricted but may be requested in advance for an additional fee of $350.00 plus an additional security deposit of $200.00. Unauthorized travel into the above areas may void the insurance protection.
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| Taxes |
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Are included with the exception of taxes for additionally locally rented items and locally paid mileage fees
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| Unit Years |
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All RV’s are between 1-3 years old
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| Upgrades / Downgrades |
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We will make every effort to provide the type of vehicle requested and booked. We do, however, reserve the right to substitute a vehicle of equivalent or lower value or offer a higher rated vehicle at no additional cost. Should a lower rated vehicle be substituted, our responsibility is limited to refund the difference in the daily rental rates.
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| Disclaimer |
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All information provided may change without any further notice.
All RV Interior Layouts, RV images, RV Specifications etc shall be used as a guideline only. Actual vehicles exterior/interiors may be different.
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